Last Updated: September 9, 2026
Familiar Routes LLC (“Familiar Routes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit familiarroutes.org, contact us, purchase advertising services, participate in a Familiar Routes advertising campaign, or otherwise interact with us.
By using our website or providing information to Familiar Routes, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
* Your name
* Business name
* Email address
* Telephone number
* Business address
* Website or social media information
* Advertising and campaign information
* Logos, images, promotional materials, and other content you provide
* Communications between you and Familiar Routes
* Information submitted through website forms
* Transaction and billing-related information
* Other information you choose to provide
We may also automatically receive certain technical information when you interact with our website, such as IP address, browser type, device information, referring pages, pages visited, and similar usage information, depending on the technologies and services enabled on our website.
2. Payment Information
Familiar Routes may use third-party payment processors, including Stripe, to process payments.
Payment card and other payment information submitted through a third-party payment processor is processed according to that provider's terms and privacy practices. Familiar Routes does not need to directly store your complete payment card number when payment information is submitted directly through the payment processor.
We may receive transaction-related information from our payment processor, such as your name, email address, amount paid, payment status, applicable taxes, transaction date, and information necessary to maintain business and accounting records.
3. How We Use Information
We may use information we collect to:
* Respond to inquiries and communicate with prospective and current advertisers
* Provide and administer advertising services
* Create, review, and manage advertising campaigns
* Process payments and maintain transaction records
* Provide customer support
* Send service-related communications
* Create or administer QR codes and campaign destinations
* Maintain accounting, tax, legal, and business records
* Prevent fraud or misuse
* Improve our website and services
* Enforce our agreements and policies
* Comply with applicable laws and legal obligations
We may also use contact information to communicate with businesses regarding Familiar Routes services where permitted by applicable law.
4. Advertising Materials and QR Codes
Advertisers may provide Familiar Routes with logos, photographs, business information, promotional offers, website addresses, QR-code destinations, and other materials necessary to prepare an advertising campaign.
We use these materials for purposes associated with providing the requested advertising services.
QR codes included in advertising materials may direct recipients to websites or other destinations controlled by the advertiser or a third party. Familiar Routes is not responsible for the privacy practices, security, or content of websites or services operated by third parties.
5. How We May Share Information
We may disclose information to service providers and other parties when reasonably necessary to operate Familiar Routes and provide our services.
These may include providers that assist with:
* Payment processing
* Website hosting and website functionality
* Printing and mailing
* Advertising production
* Email and communications
* Accounting and recordkeeping
* Analytics
* Legal, insurance, banking, and professional services
We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, investigate fraud or security concerns, enforce agreements, or protect Familiar Routes or others.
We may disclose information as part of a merger, financing, acquisition, sale, restructuring, or other transfer involving all or part of the business, subject to applicable law.
Familiar Routes does not sell personal information merely as part of operating its advertising services.
6. Cookies and Analytics
Our website or service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure engagement.
Your browser may allow you to block or delete certain cookies. Disabling cookies may affect the operation of certain website features.
If Familiar Routes implements additional analytics, advertising, or tracking technologies, this Privacy Policy may be updated to describe those practices when appropriate.
7. Third-Party Services
Our website and services may contain links to or integrate with third-party services.
Those services maintain their own privacy practices. Familiar Routes does not control and is not responsible for how an independent third party collects, uses, or protects information once you interact directly with that third party.
We encourage you to review the privacy policies of third-party services you use.
8. Data Security
Familiar Routes uses reasonable administrative, organizational, and technical measures intended to protect information under our control.
However, no website, electronic communication, database, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
## 9. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, comply with tax, accounting, insurance, legal, and regulatory requirements, resolve disputes, and enforce agreements.
Information that is no longer reasonably necessary may be deleted or anonymized where appropriate.
10. Your Choices and Requests
You may contact Familiar Routes regarding personal information you have provided to us or to request that we correct or delete information, subject to applicable legal, contractual, accounting, tax, security, and record-retention requirements.
We may need to verify a request before taking action.
11. Children's Privacy
Familiar Routes provides business advertising services and does not knowingly solicit personal information from children through its services.
If we learn that information has been collected from a child in circumstances requiring deletion under applicable law, we will take appropriate steps to address it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, service providers, practices, or legal requirements.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
Continued use of the website following an update is subject to the then-current Privacy Policy.
13. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Familiar Routes LLC
901 S Point Rd Ste A PMB 1060
Belmont, NC 28012
United States
Email: Contact@familiarroutes.org
Phone: 980-281-0960